I AM

LENNOX

Currently at Fidelity Charitable and Cofounding Kortshut, where I turn AI workflows and complex systems into simple, fast, human experiences.

Product designer for early-stage AI & fintech teams

Available for new opportunities.

Meet my Ambasdr. (Card)

Resumes scale. Understanding doesn’t.

I explored how AI can help recruiters extract real signal through structured questioning instead of keyword filtering.

Property Tech

Product Life Cycle

Redesigning Doorvest’s Investor Experience and Internal Workflows

At Doorvest, I refined the end-to-end investor journey by improving onboarding clarity, restructuring dashboard insights, and tightening transactional flows. I introduced a scalable design system and used data from HubSpot, Clarity, and Google Analytics to guide iterative experiments that improved engagement. These updates reduced support tickets by 20 percent, strengthened user trust, and created a more predictable product delivery rhythm for the team.

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File Management

Payment Design

A Frictionless Payment Experience for Secure Files

Superfile enables users to share files that are secure, traceable, and revocable, think Dropbox combined with digital rights management. I designed the end-to-end Pay to Unlock experience, simplifying the process of selling access to a file while upholding Superfile's core principles: unhackable, trackable, and takebackable. This involved integrating Stripe, managing encrypted file workflows, and ensuring user clarity across both desktop and web environments all under the fast-moving conditions of a startup.

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BaaS

Internal Product Design

Turning Complexity into Confidence: Redesigning How Fraud Teams Fight Back

At Synctera, I redesigned how fraud analysts handle cases inside a fast-growing Banking-as-a-Service platform. The original system was cluttered, slow, and overloaded analysts with irrelevant data I streamlined it into a focused, clear experience that helped reduce errors and speed up decision-making. This project taught me how to design for clarity under pressure, and how internal tools can make or break a product’s real-world performance.

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